Transforming Technical Competencies Through In-House Training At Gree Electric: A Strategy For Sustainable Growth

Abstract

In the era of Industry 4.0, the rapid evolution of technology has created a widening gap between existing technical skills and the capabilities required to sustain high-performance manufacturing. This paper examines how Gree Electric, a global leader in consumer electronics, successfully transformed its technical workforce through a strategically designed in-house training program. The objective is to evaluate the impact of structured internal learning on workforce competence, operational efficiency, and long-term business sustainability.Using a qualitative case study approach supported by operational data, the research analyzes the design, implementation, and outcomes of Gree’s modular training system—featuring blended learning, internal certification, mentorship, and integration of emerging technologies such as AI and VR. The findings reveal significant improvements: a reduction of defect rates by 42%, productivity gains of up to 18%, and enhanced innovation capabilities across departments. More than a human resource initiative, Gree’s program demonstrates how continuous learning systems can be leveraged as strategic drivers of industrial competitiveness and sustainability. The study highlights a scalable model that can be adapted across industries facing similar digital transformation challenges.